Customer Service for Terminal Automation Products (TAP) is available Monday-Friday, 8:00 a.m. to 5:00 p.m. Pacific Standard Time.

Contact Customer Service at:

TAP.service@ga.com

(800) 252-1180

Return Material Authorization 
Should a Terminal Automation Product need to be repaired or replaced, you will need to contact TAP Customer Service to request a Return Material Authorization (RMA) number. Returns will not be accepted without an RMA number. Our Return Instructions Form can be completed on-screen prior to printing a copy to include with your shipment.